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Discover more in our FAQ
How long does it take to process an order?
How long does it take to process an order?
Orders take 60-90 minutes to process and dispatch depending on order volumes and within business hours MOn - Saturday 9am - 7pm. On Sundays we do a single dispatch at around 4pm.
What can I layer Azelaic Acid with?
What can I layer Azelaic Acid with?
Any skin product you are using can go well with Azelaic acid.
The skincare ingredient is well known to deal with breakouts, irritation and redness in the skin.
Can the skin get worse/get more breakouts even when I have a good skincare routine?
Can the skin get worse/get more breakouts even when I have a good skincare routine?
Yes, it is possible. This varies depending on contributing factors that may have led to the breakouts:
1. Stress levels- lifestyle changes and life demands can lead to stress and hence breakouts.
2. Sleep Patterns-change in sleep patterns and sleep deprivation can also lead to breakouts.
3. Gut health- change in diet and poor dietary habits.
4. Hormones- this is very common especially when getting older.
What can I use to brighten my skin other than Vitamin C?
What can I use to brighten my skin other than Vitamin C?
1. An exfoliant (Mandelic, Lactic. Glycolic) are essential to help she over hyperpigmented dead skin.
2. Introduce an inhibitor in your routine (tranexamic acid, Kojic acid, Alpha Arbutin Licorice root etc)
3. If you already have the above and still feel Vitamin C is not effective, there are other alternatives like pycnogenol which is a very good brightening exfoliant.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping to select countries. Please check our shipping policy for details on destinations, rates, and delivery times.
Can sunscreen make me look darker?
Can sunscreen make me look darker?
Yes, but there are several factors that can contribute to that:
1. Most sunscreens are chemical sunscreens that tend to absorb heat which triggers overproduction of melanin.
2.Darkening can also be determined by how much sunscreen you use( should be two (finger-lengths) and if you do reapply during the day.
Do you offer consultations?
Do you offer consultations?
Yes we do! We can assist on WhatsApp or in person at any of our locations. Get started here.



